I forgot to pay my bill and my service is suspended. Do I need to pay reconnection fee?

[#1]

 Yes, you will need to pay the reconnection fees as follows;

• telephony/pre-unifi (streamyx)/unifi lite = RM10 per service
• unifi = RM10 per package (eg.: if 1 account have TWO (2) package, VIP5+VIP10, reconnection fee for customer = RM20)