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I forgot to pay my bill and my service is suspended. Do I need to pay reconnection fee?

 Yes, you will need to pay the reconnection fees as follows;

 

  • telephony/pre-unifi (streamyx)/unifi lite = RM10 per service
  • unifi = RM10 per package (eg.: if 1 account have TWO (2) package, VIP5+VIP10, reconnection fee for customer = RM20)
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