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Will my account suspended if I don’t pay since I don’t receive the e-Bill?

Yes, your account will be temporarily suspended if the bill is overdue and no payment is made. We would strongly advise you to check your bill at, where you can also make online payment through the portal.

Alternatively, you may refer to the SMS sent to you (62100) for the account number and the amount to be paid, which is sufficient to make payment at any of our payment channels.