AGENT ALREADY REGISTERED MY UNIFI INSTALLATION REQ

chaddychad
Contributing Citizen ✪✪

AGENT ALREADY REGISTERED MY UNIFI INSTALLATION REQ

Hi, i want to ask about my registration from unifi lite to unifi home fibre. The infra of fibre cable already done on early February , and at the end of February an agent was open a booth a told that the installation will be done on March. But until now there are no update from TM for my installation. When i check on unifi portal, my address still not in the system. Then i email and ask TM on Live chat, they told that my address will be ready for using Unifi is on May. But the early info that i got form TM was "my place will get unifi on Q1 2021 which is on March". Can you help check for my application and the status of my address will be ready for using unifi.

 

This is my address : No.1, Jalan 11E/KU11, Taman Desa Kencana, Jalan Iskandar, Bukit Kapar, Klang, 42200.

If need more details please let me know. Thank you.

2 REPLIES 2
remstr
Mayor

Re: AGENT ALREADY REGISTERED MY UNIFI INSTALLATION REQ

Hi there @chaddychad ,

 

I can help you to check but i am afraid that my answer will be same with Livechat as we use the same channel to check.


chaddychad
Contributing Citizen ✪✪

Re: AGENT ALREADY REGISTERED MY UNIFI INSTALLATION REQ

If the answer still the same then it's okay nevermind i just wait until May.