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Accounts missing on Unifi Apps and Web Portal

New-in-Town ✪

Accounts missing on Unifi Apps and Web Portal

Hi, I am facing accounts missing on my Unifi Apps/ Portal. 

No matter how many times I tried to add it was showing the message that this "Fail to add account"

May I know whats the problem now? I have 4 Accounts that was unable to display and make payment.


Re: Accounts missing on Unifi Apps and Web Portal



Try to log out and log in back. Make sure the account number you key in is correct ya.


Contributing Citizen ✪

Re: Accounts missing on Unifi Apps and Web Portal

Did you solve your problem?

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Re: Accounts missing on Unifi Apps and Web Portal

Hi, @JAMESKHEE. Do you still facing the same issue? You may try to uninstall and reinstall the latest version of myunifi 😊