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Accounts missing on Unifi Apps and Web Portal

JAMESKHEE
New-in-Town ✪

Accounts missing on Unifi Apps and Web Portal

Hi, I am facing accounts missing on my Unifi Apps/ Portal. 

No matter how many times I tried to add it was showing the message that this "Fail to add account"

May I know whats the problem now? I have 4 Accounts that was unable to display and make payment.

3 REPLIES 3
anr077
Mayor

Re: Accounts missing on Unifi Apps and Web Portal

Hi,

 

Try to log out and log in back. Make sure the account number you key in is correct ya.

 

Donnyacidor
Contributing Citizen ✪

Re: Accounts missing on Unifi Apps and Web Portal

Did you solve your problem?

When I had the same problem, I just dropped everything and went to play at the casino.

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Ejah89
Sheriff

Re: Accounts missing on Unifi Apps and Web Portal

Hi, @JAMESKHEE. Do you still facing the same issue? You may try to uninstall and reinstall the latest version of myunifi 😊