HORRIBLE EXPERIENCE IN LIVECHAT

Vos
Contributing Citizen ✪

HORRIBLE EXPERIENCE IN LIVECHAT

Hi everyone, can I know who I can contact to complain about my bad experience with the LiveChat team?

I got online and asked a few basic question, but when I realized that the agent is unable to support me, I asked for a serior or escalation so that I could address my issue. After a while, the agent prematurely terminated my chat. So I got online again to contact LiveChat and asked the same question to the next agent, but I have not received a reply for more than 30mins. Every few minutes I get a auto-generated response asking me if I still want to continue chatting.

PLEASE ADVISE.

1 REPLY 1
ZAMRAN
Contributing Citizen ✪✪

Re: HORRIBLE EXPERIENCE IN LIVECHAT

agreed 110% with you on live chat