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I am not a TM customer, but they installed the devices in my house

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tbehgm
Contributing Citizen ✪✪✪

I am not a TM customer, but they installed the devices in my house

Hi, TM technician installed a switch box and other devices in my house, and Everytime there is a problem I will have to attend to them in my locked area. I am not a TM customer and I do not use your product. Can you help move these things out of my house?

15 REPLIES 15
remstr
Mayor

Re: I am not a TM customer, but they installed the devices in my house

Hi there @tbehgm ,

 

Sorry but i dont understand the situation right now. TM installed a service in your house, but not with your permission?

 

The who paid for it ya? Can you snap a picture of the equipment?


tbehgm
Contributing Citizen ✪✪✪

Re: I am not a TM customer, but they installed the devices in my house

i dont know how to attach picture via computer, its a ractagle black box with

BBD

C051

0006

 

there is no reply from help@tm.com.my yet, the 100 receptionist would not want to give me a breference number

remstr
Mayor

Re: I am not a TM customer, but they installed the devices in my house

Hi @tbehgm ,

 

That is unifi dp box if i am not mistaken, and that box usually are installed outside of your house, not inside. I may just need a picture from you to confirm that.

 

You can just tap on the "Photos" when replying, and attach the picture.


tbehgm
Contributing Citizen ✪✪✪

Re: I am not a TM customer, but they installed the devices in my house

There is no photos button, it's some fields that even ask about the dimensions of the picture.

tbehgm
Contributing Citizen ✪✪✪

Re: I am not a TM customer, but they installed the devices in my house

IMG-20210610-WA0003.jpg

 

IMG-20210610-WA0004.jpg

 

tbehgm
Contributing Citizen ✪✪✪

Re: I am not a TM customer, but they installed the devices in my house

IMG-20210610-WA0003.jpg

 

tbehgm
Contributing Citizen ✪✪✪

Re: I am not a TM customer, but they installed the devices in my house

ThisThis

 

tbehgm
Contributing Citizen ✪✪✪

Re: I am not a TM customer, but they installed the devices in my house

 

Qqwwww1.jpg

 

2.jpg

 

tbehgm
Contributing Citizen ✪✪✪

Re: I am not a TM customer, but they installed the devices in my house

Why is it not displaying the pictures uploaded?