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Not able to Live Chat

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Contributing Citizen ✪

Not able to Live Chat

You blocked my service when I was outstation and when I was only 5 days late. How to pay when I do not have my data???And then after I paid this morning, I cannot get hold of anyone through the Live Chat to activate my internet. This sucks big time...

2 REPLIES 2
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Sheriff

Re: Not able to Live Chat


@azihano wrote:

You blocked my service when I was outstation and when I was only 5 days late. How to pay when I do not have my data???And then after I paid this morning, I cannot get hold of anyone through the Live Chat to activate my internet. This sucks big time...


Hi there @azihano , unifi home or unifi mobile ? for home, you can straight to livechat using this link.

For mobile, you can login self-care first and livechat.


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Contributing Citizen ✪✪

Re: Not able to Live Chat

It happens sometimes with me, Tried many time to get live chat, and it is because of bad internet speed.  Then i go to tm speed test and check my internet speed. It show less than 4 MBPS, as my actual connection is upto 8 MBPS.