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TM got chatbot now?

Highlighted
Distinguished Citizen ✪

TM got chatbot now?

I tried to access livechat earlier today.

 

You know, just to chat with them.  And then i realised something new.

They got chatbot now!

 

bot1.JPG

 

bot2.JPGbot3.JPG

 

It looks like you can chat with human also, the same old livechat function.

 

bot4.JPG

 

This bot can give you product info, still cannot view billings or all that. Maybe its still not completed yet?

 

bot5.JPG

 

Overall i think this is nice addition, but if the bot can do more then its gonna be awesome for customer like me.

#WakandaForeva
2 REPLIES 2
Highlighted
Distinguished Citizen ✪

Re: TM got chatbot now?

wow! that's awesome!!
Highlighted
Distinguished Citizen ✪

Re: TM got chatbot now?


@wakandahforeva wrote:

I tried to access livechat earlier today.

 

You know, just to chat with them.  And then i realised something new.

They got chatbot now!

 

bot1.JPG

 

bot2.JPGbot3.JPG

 

It looks like you can chat with human also, the same old livechat function.

 

bot4.JPG

 

This bot can give you product info, still cannot view billings or all that. Maybe its still not completed yet?

 

bot5.JPG

 

Overall i think this is nice addition, but if the bot can do more then its gonna be awesome for customer like me.


Wow! Good sharing @wakandahforeva 

Another new thing implemented by TM. Keep it up TM for a good work.  I dah try also. Not bad....

And ada selection terus untuk I communicate with Live Chat Agent. But I will exploring first instead of directly connecting to TM live chat agent. 

Cool! Lovely!

#syabasTM

#LoveTM

#Hiduplebihmudah