Ok, thanks. I will keep that in my mind.
Try to update first the myunifi app and check again
I have found in unifi website step for termination. You may refer here https://home.unifi.com.my/sites/default/files/page/assets/pdf/fibre/General-FAQ-unifi-Home-Plan-updated-June-2021.pdf FAQ number 56
Step 1: You may give us a 30-day notice on your intention to terminate the service via channels below:
a. Live Chat via unifi.com.my or myunifi app
b. Email at email@example.com
c. TMpoint outlet nationwide
Step 2: We will provide your pre-final bill indicating your outstanding balance. TM representative will call
you within seven (7) days to confirm on your termination request. Upon payment settlement, we will
proceed with termination order on day 31 from your termination notice.
Step 3: For unifi account, you will receive an SMS when your termination request is completed. Then,
you may drop the Broadband Termination Unit (BTU) at TMpoint fast lane within seven (7) days to avoid
any late charges.
I was unable to add my account into my unifi app in iphone.
can someone attend to this request/
Anda boleh buat aduan di aduan.skmm.gov.my dan nanti akan ada orang incharge handle kes anda
Tiang unifi baru saja dibuat dibelakang rumah saya. Tetapi di lokasi yg tidak strategik dimana ia berada ditengah tengah and delay sangat dgn tingkap dapur saya. Saya baru saja buat tempahan buat awning pada tingkap dapur saya. Kerana tiang unifi tersebut kontractor saya tidak dapat awning terse but. Saya nak tahu macam mana saja buat aduan agar tiang tu dipindah ke lokasi yg lebih strategik. Teri a kasih
Finally succed to fine one by my seller.
Thanks for your help
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You also may contact unifi via FB Official Page or Twitter for fast responsed
I don't know what is the purpose when you use live chat to request immediate response and agent left when you stated your problem?
I'm sure that if you go to a PC dealer / PC store, you will find a similar one (unlikely to be original, but in this case the original part doesn't matter)
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Akaun kena terminate sebab apa ya? Boleh terus semak dengan customer service unifi.
Kalau akaun unifi mobile disebabkan "fraud", boleh aktifkan semula. Tapi perlu hantar salinan IC dengan surat akuan sumpah. Apa-apa pun, kena refer dengan unifi untuk semakan terlebih dahulu.
Streamyx dan unifi guna teknologi lain2 so jika nak guna phone office kena on router dengan modem juga
Setahu saya untuk sambungan talian telefon unifi dan streamyx berbeza. Untuk streamyx, sambungan telefon bersambung dari soket dinding manakala untuk unifi, sambungan telefon adalah dari modem. Untuk unifi, jika anda ingin gunakan talian telefon, anda perlu hidupkan modem tersebut.
Apa pun, boleh cuba rujuk dengan pihak khidmat pelanggan TM untuk bantuan lanjut > https://unifi.com.my/support/contact-us
Harap membantu 😀
Hai. Ada x cara saya boleh guna telefon rumah tanpa perlu on modem / router unifi? Sebelum ni sy guna streamyx boleh guna telefon rumah tanpa on router / modem. Lepas upgrade unifi 30mbps dah xboleh. Kena on modem / router dulu baru boleh call in atau call out.
I bought somes unifi products like gateway, switch, access points and unhopefully I lost the plastical piece of one of my access point (UAP-AC-Pro) for a wall fixation.
Is it possible to find a new one ?
Thanks in advance for your help.
Anda boleh cucuk kabel RJ11 di belakang modem port TEL1 dan caj Pay Per Use sebanyak RM0.20/minit dikenakan jika buat call out