IMPORTANT:
Please refrain from posting your personal information (such as IC, Phone No., Email, etc.) in the chatroom.
Got questions? Here are some tips on how to get help.
#1 – Seek your answers in the Knowledge Base
We have covered most frequently asked questions in the Knowledge Base. If you need help, it could possibly be answered in the Knowledge Base already.
#2 – Search in the Chatroom
If you couldn’t find your answers in the Knowledge Base, try performing a search here.
or
#3 – Start a New Topic
If you still can’t find what you’re looking for, you can post your question in a new topic.
Members of this chatroom will get back to you with #awesome suggestions/ideas/advice. You got to be a member to post, so sign up and log in if you haven’t yet.
#4 – Ask unifi consultant
If your questions are related to your account or require further technical troubleshooting, it is best to contact our consultants for mobile, home, TV and wifi because they have access to your account and will be able to sort things out for you.
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