Forum Activity

Re: wifi connect but no internet

tengok delat modem ada apa lampu merah ? biasa LOS led akan merah kalau tak ada internet masuk modem .

phone boleh pakai ? maksud saya phone yang sambung modem tu ? kalau tak boleh pakai .

biasa LOS merah , mungkin wayar putus dekat tak tahu mana di luar ? atau dalam ? kena report CS , livechat .

wifi connect but no internet

hi, wifi saya boleh connect but no connection. on off modem , forget network still sama. tak sentuh apa apa tiba2 no internet. boleh tolong?

Re: Unifi tv

Anda boleh restart dahulu semua equipment unifi anda selama 15 saat dan cuba check semula apakah ada perubahan selepas restart semua equipment

Unifi tv

Mcm mana nk buat unifi tv hanya ada keluar suara sahaja . Gambar gelap

Re: Faster speed

Thank you for interesting post

Re: Unifi coverage Kampung Bukit Kapar, Klang

Hai, @tyfadz. Cuba semak liputan di sini https://unifi.com.my/check-coverage

Unifi coverage Kampung Bukit Kapar, Klang

Hi, 

Nak tanya ada coverage ke di kawasan tanah persendirian bersebelahan Jalan Abdul Wahid? Tanah ni bersebelahan Desa Bukit Permata dan SMK Bukit Kapar, Klang. Ada rumah kampung di situ. 

TQ

Re: Faster speed

Hi Sheriff, no I didn't receive any sms. Ok will give them a call, thanks

Re: Faster speed

Hi @cck8 Did you receive any SMS notification from unifi? If you are using unifi Fiber Home plan, you may try to reconfirm either got any free speed upgrade, by contacting their Livechat or call direct 100.

Re: Faster speed

May we know which is your current plan did you use right now?

Faster speed

Hi all, I recently noticed that my unifi speed has been faster than before, just curious was there a free upgrade? Location: Taiping, Perak

Re: i dont have credit card or debit card, do you accept auto pay by deduct my bank account?

For Autopay,need to use the Debit or Credit Card only my mates

i dont have credit card or debit card, do you accept auto pay by deduct my bank account?

Re: Bill charges getting higher and higher since Jan 2022

If you was a existing unifi Lite customer were migrate to unifi Fibre 30 Mbps,you will enjoy RM69/month for 1 years and after that need to pay RM89/month.Hope my explanation will help you TQ

Bill charges getting higher and higher since Jan 2022

Does anyone know why the unifi charges getting higher from RM 69.00/month to RM 89.00/month now? I didn't have any subscriptions or make any changes to my unifi service but the charges is just getting higher......

Re: tukar unifi air ke fiber

Sama sama tuan

Re: tukar unifi air ke fiber

thank youu

Re: tukar unifi air ke fiber

Ya betul kena return modem asal unifi Air kepada TM dan better migrate ke unifi Fibre lebih better

tukar unifi air ke fiber

Saya dah hampir 2 tahun guna unifi air dan tak sangka pula dapat berita kawasan saya dah ada unifi fiber. So kalau nak habiskan contract terus adakah saya perlu pulangkan modem ke TM?

Re: File for payment method 2

Re: Penalty when transfer from unifi to maxis

from unifi transfer to maxis , mean you terminate service of unifi , transfer the number to maxis.

from maxis side , they thinking as transfer to them

from unifi side , they thinking as terminate services from them.

as you mention the livechat say depend of month remain , mean if your monthly is RM59 , contract left 12month , so penalty is 59x12=RM708 , is a big amount !!

Penalty when transfer from unifi to maxis

Hi, 

I want to confirm penalty charges while under contract if I want to transfer to maxis. 

I had asked throught live chat and they say this considered as termination and penalty is remaining months fee. From maxis side, they only asked me inform TM to transfer, not terminate.

I'm confused. Anyone can help?

Re: Deducted

Hi @INXS ,

Tell us more please. Bill snapshot or any sms that you received, anything could help.

Deducted

I'm a new subscriber. Rm170.50 was deducted from my rm200 deposit. Anybody knows what's that for?

Re: Unifi Wifi

Hi @Evan0703 ,

Actually you dont have to do anything. Just let them be.