FAQ on The Decommissioning of unifi Community

FAQ on The Decommissioning of unifi Community

Hello everyone,


Here are some FAQ regarding The Decommissioning of unifi Community


1. What is unifi Community portal?

unifi Community is unifi’s online community portal that hosts info and discussions pertaining unifi services including tips & tricks amongst the Community members.


2. When will unifi Community portal be closed?

unifi Community portal (community.unifi.com.my) will be closed effective 22 July 2022. Members will no longer be able to access the content starting this date.


3. Why is TM closing down unifi Community portal?

We want to make it easier for our customers to engage seamlessly and continue building this community at a more familiar platform; unifi Facebook page. Stay tuned as we are cooking more features to further enhance your experience with unifi.


4. Help! I can’t login to/register for unifi Community.

With the community portal closure effective 22 July 2022, this login/register feature is no longer available. Continue to engage with us via our Facebook page (https://www.facebook.com/weareunifi/)


5. Where should I go to after the closure for more info on unifi products and services?

You can head over to the following pages for more info on unifi products and services

  1.  unifi.com.my and the FAQ page (https://unifi.com.my/support/faq)
  2.  unifi Tips & Tricks page (https://unifi.com.my/support/tipsandtricks)
  3.  unifi Tips & Tricks video guide (i.unifi.my/unifitips)
  4.  unifi Facebook page (https://www.facebook.com/weareunifi/)


Lastly, from our community team, we would like to thank you for your support toward our unifi Community and keep continue supporting unifi.