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Introducing unifi EasyFix!

remstr
Mayor

Introducing unifi EasyFix!

Hey guys.

 

Just for fun, when you had a problem with your unifi services,  what do you do?

 

Option A : hit Livechat

Option B : hit the Community

Option C : tweet Mr Gobind je!

Option D : All of above.

 

Did you know that before you did all of above, you can self-diagnose the problem firsthand. I'm not talking about simple ON/OFF ya.

 

I'm talking about the new mechanisme that TM come up with, unifi EasyFix!

 

easy.JPG

 

So, what is unifi EasyFix? How it can help me?

To sum it up, EasyFix is a new convergence app that allows unifi, unite Lite (Streamyx) & voice customers to self-diagnose and troubleshoot Internet connection, speed, Wi-Fi, telephony and IPTV.

 

EasyFix will help customers to identify and resolve their issues before contacting TM.

 

Interesting, right?

To access unifi EasyFix, you can choose any medium as below,

 

1. Access from myunifi app.

Main menu>Support>Self Troubleshooting Guide (will be renamed to EasyFix)

 

2. Browse from direct link

https://easyfix.unifi.com.my

 

Thats it guys. Next time when you are facing any kind of problem, lets give it atry first OK?

 


19 REPLIES 19
remstr
Mayor

Re: Introducing unifi EasyFix!

Cindy-3
New-in-Town ✪

Re: Introducing unifi EasyFix!

for unifi 100mbps, the download and upload speed is how many mbps?

 

Azzrul
Contributing Citizen ✪

Re: Introducing unifi EasyFix!

Can u fix my conection trouble ..my line sometime 4g n sometime hplus n smtime 3g n sometime lost signal. This showed me unstable network for me.please solve this problem in this MCO I NEED TO RUN A LOT OF MY WORK

 

Azzrul
Contributing Citizen ✪

Re: Introducing unifi EasyFix!

My location is in kampung jijan nilai n.sembilan..please solve this problem.before i end all of this

Lalal
Contributing Citizen ✪

Re: Introducing unifi EasyFix!

Hai,saya x boleh log masuk ke unifi mobile app. No xde dalam sistem. Padahal saya dah guna banyak kali sebelum ni. 

Travisue
New-in-Town ✪

Re: Introducing unifi EasyFix!

Hi, my unifi tv box not working.


@remstr wrote:

Hey guys.

 

Just for fun, when you had a problem with your unifi services,  what do you do?

 

Option A : hit Livechat

Option B : hit the Community

Option C : tweet Mr Gobind je!

Option D : All of above.

 

Did you know that before you did all of above, you can self-diagnose the problem firsthand. I'm not talking about simple ON/OFF ya.

 

I'm talking about the new mechanisme that TM come up with, unifi EasyFix!

 

easy.JPG

 

So, what is unifi EasyFix? How it can help me?

To sum it up, EasyFix is a new convergence app that allows unifi, unite Lite (Streamyx) & voice customers to self-diagnose and troubleshoot Internet connection, speed, Wi-Fi, telephony and IPTV.

 

EasyFix will help customers to identify and resolve their issues before contacting TM.

 

Interesting, right?

To access unifi EasyFix, you can choose any medium as below,

 

1. Access from myunifi app.

Main menu>Support>Self Troubleshooting Guide (will be renamed to EasyFix)

 

2. Browse from direct link

https://easyfix.unifi.com.my

 

Thats it guys. Next time when you are facing any kind of problem, lets give it atry first OK?

 


 

faizfauzi
Contributing Citizen ✪

Re: Introducing unifi EasyFix!

apahal netflix tak boleh stream guna unifi setan?

pakai cable Lan pun xbleh, pkai wifi pun xbleh. kepala hotak la setan.

intannabilah712
New-in-Town ✪

Re: Introducing unifi EasyFix!

Hi. Can you help me. I have no internet connection since early this morning. I have a lot of work to do today. Pleaseeee
Moksin
New-in-Town ✪

Re: Introducing unifi EasyFix!

Bagaimana cara untuk buat pembatalan perkhidmatan UniFi ? Dan hold bil UniFi supaya tak berjalan macam air mengalir ? Sebab UniFi saya dari tahun 2019 dah tak pakai sampailah sekarang.. tapi sampai sekarang bil tu masih aktive lagi ..