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#khabarbaik unifi lite for streamyx user

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New-in-Town ✪

Re: #khabarbaik unifi lite for streamyx user

nak naik taraf macamana regester?

New-in-Town ✪

Re: #khabarbaik unifi lite for streamyx user

pakej baru 69 tu mcmana?
Contributing Citizen ✪

Re: #khabarbaik unifi lite for streamyx user

how about for your upgrade status? i also call 100 to request upgrade and also need to take 7days....

Highlighted
Contributing Citizen ✪✪✪

Re: #khabarbaik unifi lite for streamyx user


@senghock wrote:

Dear admin,

 

if i call tm agent help me to upgrade my streamyx to 8mbps this month, my september bill will become RM69 or need to wait October?

i just checked with TM Live Chat, they say if you upgrade by 31 august, i need to wait October onward to get RM69

 

Thank you.


@senghock 

Di sini ada 2 situasi untuk pelanggan Streamyx/Unifi Lite (10mbps). Jika encik adalah pelanggan sedia ada Streamyx (1mbps, 2mbps, 4mbps, 8mbps) sebelum 31 Julai 2019, harga Internet RM69 itu akan mula dikira dalam bil bulan September 2019.

 

Seperti yang encik maklumkan, encik dah request upgrade dengan pihak TM ke speed 8mbps. Apabila encik request speed upgrade untuk langganan Streamyx encik ke 8mbps pada bulan ini, iaitu sebelum 31 Ogos 2019, harga itu akan mula dikira dalam bil bulan Oktober 2019.

 

Untuk makluman, harga RM69 itu adalah untuk langganan Internet sahaja. Tidak termasuk langganan Unifi TV.

 

Harap jawapan saya tu dapat membantu menyelesaikan pertanyaan encik. Smiley Happy

Contributing Citizen ✪✪✪

Re: #khabarbaik unifi lite for streamyx user



@faizaljar79  wrote:
nak naik taraf macamana regester?

@faizaljar79 

Kalau nak naik taraf speed, boleh guna Portal Unifi (change my plan), call 100 atau terus ke TMPoint terdekat. Smiley Happy

 

@faizaljar79 wrote:
pakej baru 69 tu mcmana?

@faizaljar79 

 Harga RM69 tu adalah untuk pelanggan Streamyx (1mbps, 2mbps, 4mbps, 8mbps) dan Unifi Lite (10mbps) yang sedia ada sahaja. Jika langganan encik adalah sebelum 31 Julai 2019, encik akan dapat pengurangan harga ke RM69 untuk langganan Internet bermula pada bulan September.

 

Jika encik adalah pelanggan Streamyx sedia ada dan request untuk upgrade speed, khususnya pada bulan Ogos ini, encik akan dapat pengurangan harga ke RM69 untuk langganan Internet bermula pada bulan Oktober.

 

Untuk makluman, harga RM69 itu adalah untuk langganan Internet sahaja. Tidak termasuk langganan Unifi TV.  Smiley Very Happy

Contributing Citizen ✪

Re: #khabarbaik unifi lite for streamyx user

Hi, it is a good time to upgarde the speed now? Thanks

Contributing Citizen ✪

Re: #khabarbaik unifi lite for streamyx user

For the Unifi TV, I subscribe to Ultimate Pack which is RM60/month and I rarely use it. After getting clarification from Live Agent, I only can request removal after the September bill comes in. Which is:

 

Current (August):

Unifi Lite 10mbps - RM90

Unifi TV Ultimate Pack RM60

Total: RM160

 

Next month (September):

Unifi Lite 10mbps - RM69

Unifi TV Ultimate Pack RM60

Total: RM129

(Request for Unifi TV removal)

 

Month onwards: 

Unifi Lite 10mbps - RM69

Total: RM69

 

Contributing Citizen ✪✪✪

Re: #khabarbaik unifi lite for streamyx user


@lzhskygc wrote:

For the Unifi TV, I subscribe to Ultimate Pack which is RM60/month and I rarely use it. After getting clarification from Live Agent, I only can request removal after the September bill comes in. Which is:

 

Current (August):

Unifi Lite 10mbps - RM90

Unifi TV Ultimate Pack RM60

Total: RM160

 

Next month (September):

Unifi Lite 10mbps - RM69

Unifi TV Ultimate Pack RM60

Total: RM129

(Request for Unifi TV removal)

 

Month onwards: 

Unifi Lite 10mbps - RM69

Total: RM69

 


@lzhskygc 

Ni seperti yang saya kongsikan di thread Unifi TV. Jawapan pihak Unifi bagi sama seperti encik bagitau tu. Tapi apapun kena tunggu bulan depan sama ada boleh remove atau tidak. Smiley Happy

New-in-Town ✪

Re: #khabarbaik unifi lite for streamyx user

hello Sir I currently subscribes the plan RM 159 per month 8.0 Mbps .Do i also entitled to get this plan?Thank you
Contributing Citizen ✪✪✪

Re: #khabarbaik unifi lite for streamyx user


@piangreg wrote:
hello Sir I currently subscribes the plan RM 159 per month 8.0 Mbps .Do i also entitled to get this plan?Thank you

@piangreg 

Hi. This is already mentioned in earlier posts. If you are an existing Streamyx (1mbps, 2mbps, 4mbps, 8mbps) or Unifi Lite (10mbps) customers, which is still paying more than RM69 for your Internet, you will get the price reduction of RM69 as early as September 2019.

 

As for existing Streamyx (1mbps, 2mbps, 4mbps, 8mbps) customers which requests for speed upgrade before 31st August 2019, the price reduction will be taking effects on their October 2019 bill. Hope my explaination helps. Feel free to livechat with Unifi support for any enquiries. Smiley Happy

 

Note : The RM69 is only for the Internet. The Unifi TV price remains the same. The new price is only for existing customers that still lives in area with vdsl copper support with speed of 10mbps and below.