Invite a Friend
Print Knowledge Base
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
What is the process to terminate my account?
Is there any penalty imposed if I terminate unifi Home within the contract?
Why do I need to give a 30-day notice to terminate my unifi account?
If I terminate AFTER the min subs period is over, is there any penalty?
I’m not aware of this 30-day notice before. Is it a new policy?
Where can I get sample of authorization letter?
What happen if I walk in to TMpoint to proceed with termination within the 30 Days’ notice?
What if I return the BTU after 7 days?
Can I send representative if I want to proceed with termination at TMpoint?
What is the penalty amount for the BTU?
Is there any exception for me on not to provide 30-days notice?
What is the penalty amount if I didn’t return the Telephone Set (RADS)?
Can I send representative if I am unable to come to TMpoint to drop the BTU/ Telephony set (RADS) ?
Can I courier the BTU/Telephone Set to TMpoint?
I am a non-Malaysian, how would I receive my deposit upon termination?
still can't find the answers? let us help you
join the chatroom