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Can I downgrade to unifi VIP5/VIP10/VIP20/broadband packages?

  • With the introduction of unifi Home plans, the previous packages i.e. unifi VIP5 / VIP10 / VIP20 will no longer be available. Therefore, customers will not be able to downgrade to those packages once subscribed to the unifi Home package.
  • However, if customer wishes to downgrade to broadband packages, they can do so at the nearest TMpoint outlets.