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If the video quality is not good, for example the words on the GUI are not clear, what can I do?

You can try to fine-tune the contrast/brightness setting of your TV. If the problem persists, you may contact us via live chat at unifi.com.my 24 hours daily or reach us via Facebook: fb.com/weareunifi, Tweet us on twitter @helpmeunifi from 9.00am to 12.00 midnight or email us at help@tm.com.my for assistance.