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What if my unifi TV remote control does not work properly, what shall I do?
What are the warranty period of the unifi TV STB & remote control?
Can I navigate the unifi TV menu without the remote?
Can I redeem back my money for the new remote control if somehow my old remote back to its normal function?
How much is the price of unifi TV remote control and where I can buy it?
Can anyone purchase the remote control other than the actual subscriber (account owner) of unifi?
What if my phone or fax services are affected after installing the unifi TV?
What if I damage my STB / remote control, will you give me a new one? Will I be charged?
Can I use any type of remote control (e.g. universal remote control) like the one sold at the shops if my current remote control is broken / damaged?
Do I need pre-order the remote control before I can collect from TMpoint?
Do you provide delivery of the remote control if we request it? If yes, how much do you charge for this service?
Can you repair my remote control instead of buying the new remote control each time its broken/damage?
When your remote control will be on sale?
Do I receive any instructions when I purchase your remote control?
Do I receive the same model of remote control as the existing one if I purchase the new remote control?
Since you did not provide warranty for your remote control, how can I be assured the remote I purchase is in good condition?
installation & termination
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