unifi Community - equipment - unifi Community

equipment

What if my unifi TV remote control does not work properly, what shall I do?

How much is the price of unifi TV remote control and where I can buy it?

Can I navigate the unifi TV menu without the remote?

What are the warranty period of the unifi TV STB & remote control?

Can anyone purchase the remote control other than the actual subscriber (account owner) of unifi?

Can you repair my remote control instead of buying the new remote control each time its broken/damage?

Can I redeem back my money for the new remote control if somehow my old remote back to its normal function?

What if my phone or fax services are affected after installing the unifi TV?

Can I use any type of remote control (e.g. universal remote control) like the one sold at the shops if my current remote control is broken / damaged?

What if I damage my STB / remote control, will you give me a new one? Will I be charged?

Do I need pre-order the remote control before I can collect from TMpoint?

Do you provide delivery of the remote control if we request it? If yes, how much do you charge for this service?

When your remote control will be on sale?

Since you did not provide warranty for your remote control, how can I be assured the remote I purchase is in good condition?

Do I receive the same model of remote control as the existing one if I purchase the new remote control?

Do I receive any instructions when I purchase your remote control?

technical

installation & termination