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What if my porting in failed? Why it failed?

If your porting in failed, you need to contact your current mobile service provider to find out the reason as the information is not shared with us.


To ease your experience, once you have settled the issue (refer below for common error description) with your current service provider, please let us know.


Just write to us using Online Web Form or LiveChat with us in Self-Care and we will assist you to request the port in again.