Help! I can’t login with digitalme. What should I do?

If you can’t login to an app or portal with digitalme, the probabilities are:

  • If you are using your email as a username, you may have not verified your email yet.
  • If you are trying to login with your phone number as a username, you may have not defined or verified your phone number
  • You have entered an incorrect email / password
  • The internet connection from your device is temporarily slow or unstable.


If you still face difficulties logging in, please reach out to us via the app or portal official support channels.