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What is the difference between a digitalme profile and my service / account profile?
A digitalme profile specifically serves to improve your onboarding and login experience on unifi digital space, and you can manage it independently for many purpose without dependency on any particular product or service.
Your service or account profile is tied with the service you subscribe for billing purpose (in this case, the unifi broadband or mobile service). It may contain information, for example the account number, billing information or service preferences. This information is strictly collected and hosted by the respective service providers. Some information such as the national ID may also be available in the service profile.
You are able to enjoy interacting with your subscribed service digitally when your digitalme profile is linked with your service profile on the app/portal.