Uh-oh! You should not experience this. No worries, follow these steps and we get you covered:
1.Restart your mobile phone.
2.Check to ensure you are connected to unifi network.
3.Ensure the Signal Level is good.
4.Wait for 10 minutes and try again.
5.Clear application cache and stop all background apps.
6.Close and re-launch the application.
7.Make sure mobile phone internal space is not full.
If the issue still persist, get in touch with our Live Chat in Self-Care or use the Online Web Form, and we get back to you with the solution.