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I lost my phone, can I block my phone from being used by other people?

YES!, You can Live Chat with unifi representative. Please have a chat with our Live Chat representative in Self-Care at https://mobile.unifi.com.my/selfcare request for your phone to be blocked.

We need to verify some of your information including information regarding your phone (it's best if you can provide us the IMEI number and Serial Number, however don't worry if you don't have this information). Just take note that you will not be allowed to self unblock your phone once it is found, you will need to contact us back to unblock it for you.

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