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I lost my phone, can I block my phone from being used by other people?

YES!, You have TWO (2) options to block your phone from being accessed by other people.

 

1.Self Service via PCBS Portal

You can block and unblock your device directly by registering at the PCBS portal https://www.blockmyphone.my. It's hassle free and in case you found your phone back (and we hope you do) you can always unblock your phone back in the same portal. To get started just register (it's FREE) and enter your phone information (IMEI number and Serial Number).

 

2.Live Chat with unifi representative. Please have a chat with our Live Chat representative in Self-Care at https://mobile.unifi.com.my/selfcare request for your phone to be blocked. We need to verify some of your information including information regarding your phone (it's best if you can provide us the IMEI number and Serial Number, however don't worry if you don't have this information). Just take note that you will not be allowed to self unblock your phone once it is found, you will need to contact us back to unblock it for you.

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