Showing results for 
Search instead for 
Did you mean: 

What do I need to do to cancel my service & how long does it take ?

Follow these simple steps to cancel unifi service:


STEP 1: Log-in to Self-Care at


STEP 2: Click 'Live Chat' and request for Service Cancellation


STEP 3: Our unifi representative will suspend your line and advise the outstanding amount to be paid


STEP 4: Complete the payment either in the Self-Care or any of our authorized payment channel within 3 working days


Your service will be terminated within 24 hours upon we receive the full outstanding amount. You will receive final bill statement in the following month.