What do I need to do to cancel my service & how long does it take ?

Follow these simple steps to cancel unifi service:

 

STEP 1: Log-in to unifi portal at https://unifi.com.my/personal

 

STEP 2: Click 'Chat with Us' and select Mobile. Type "I want to chat with human"

 

STEP 3: You can ask our representative for service termination.

 

STEP 4: Complete the payment either in the unifi portal or any of our authorized payment channel within 3 working days

 

Your service will be terminated within 24 hours upon we receive the full outstanding amount. You will receive final bill statement in the following month.

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