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What if my unifi TV STB malfunctions? Can TM send someone to check the unit? Will I need to pay?

Please chat with us via live chat at 24 hours daily. Alternatively, you may reach us via Facebook:, Tweet us on twitter @helpmeunifi from 9.00am to 12.00 midnight or email us at  for maintenance and after-sales support. If we determine that the STB malfunctioned due to manufacturing defects, there will be no charge to replace the STB during the warranty period as the warranty only covers ‘manufactured fault’. Any un-authorized repair / modification on the STB will void the warranty.