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I can send SMS but cannot receive SMS

Yikes… this is tough one. No worries, we get you sorted out. Just follow these steps :

 

1.Restart your mobile phone.

2.Ensure that your message inbox is not full.

3.Ensure the problem is not from specific number.

 

If the issue still persist, get in touch with our Live Chat in Self-Care or use the Online Web Form, and we get back to you with the solution.

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