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I’m not getting good experience from the unifi Air plan. Can I terminate it without any penalty?

You are able to terminate the unifi Air plan without any penalty in the below scenarios:

 

  1. Proven the LTE network experience based on registered customer address is very bad or congested.
  2. Proven wrong information from our customer service or reseller or agent.
  3. Proven there is an element of fraud from our customer service or reseller or agent.
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