unifi Air

You may visit the nearest TMpoint to subscribe to this promo plan. Check the TMpoint nearest to you here https://unifi.com.my/unifi-en/support/tmpoint.page. We are sorry that the subscription of unifi Air plan via online channels will only be available end November 2019.

Yes, definitely. You may visit the nearest TMpoint outlet to check if you are within our LTE coverage. Alternatively, you may check your address here. If you are within our LTE coverage, you may change your plan to unifi Air to enjoy faster speed and zero upfront payment.

You can subscribe up to three (3) lines per IC.

This plan is offered to:- 1. Those who stayed within unifi LTE coverage areas. To check on the coverage, click here. 2. Malaysian or Non-Malaysian, regardless whether you are a TM customer or non-TM customer (18 years old and above). 3. All Malaysian businesses are eligible to subscribe to this unifi Air plan. The company owner or the person-in-charge can subscribe to this plan as a personal account.

The upfront payment is WAIVED for existing Streamyx customers who are eligible for this plan.   For new customers, the upfront payment is RM100.

You can collect the unifi Air device at any TMpoint outlets upon success registration.

Yes. You will be subjected to the standard telco credit check (CTOS) when you subscribe to this unifi Air plan.

You just need to pay RM100 for the service upfront payment and it will be displayed in your 1st bill.

In the event of line suspension, RM20 will be charged to re-activate the line.

Yes. We will refund the extra payment in your account, for any amount more than RM10.

You can cancel the subscription via our Live Chat, email or at any TMpoint nationwide.

Please select ‘webe digital sdn bhd’ when you’re making your payment via online, ATM and cash deposit machine.

JomPAY is available via: Internet & mobile banking with participating banks. Please note that the Biller Code is 3608 and the Reference Code is your webe 9-digit account number. For details, please visit jompay.com.my. Autopay Sign-up Auto Pay using Visa, MasterCard or AMEX Credit Card and enjoy RM2 rebate off your monthly bill Self-Care MasterCard, Visa (Credit & Debit Card), AMEX Self-Care Walk-in & Over the Counter Payment CIMB: https://www.cimbclicks.com.my (Bank in to your webe CIMB Account Number: 98953 followed by your 9 digit webe account number) POS Malaysia http://www.pos.com.my/ TMpoint

We support environmental friendly initiatives so you will only be receiving an e-bill. You may print the hardcopy bill via self-care

Your bill date is always on the 1st of every month and the cycle is the full period of the month (e.g. 1st March – Bill generated for 1/3/18 – 31/3/18)

We are giving 1-month waiver for you and it will appear on your first unifi Air bill. You will continue to pay your Streamyx until it is terminated.   If you have paid any deposit on your Streamyx or telephony service, the deposit will be returned in your Streamyx final bill.

You will have a new billing account once you subscribed to the unifi Air Plan. You will receive your monthly bill through your registered e-mail and in Self-Care

You need to pay a minimum of 75% of your unbilled and / or billed amount to restore your connection.

Temporarily, you will not be able to use the service upon exceeding your credit limit until you make some or full settlement of your outstanding bill.

We will notify you when your account reaches 70%, 90% and 100% credit limit utilisation via your registered email.