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unifi Air

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You may visit the nearest TMpoint to subscribe to this promo plan. Check the TMpoint nearest to you here https://unifi.com.my/unifi-en/support/tmpoint.page. We are sorry that the subscription of unifi Air plan via online channels will only be available end November 2019. In the meantime, you can live chat with us at unifi.com.my or via myunifi app or you may also call us at 100 and select option 4 to drop us your request. We will contact you as soon as we can sign you up for this plan.
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unifi Air is a wireless broadband internet solution offered to locations within unifi LTE coverage only.   unifi Air plan is one of the solutions that we are able to offer to our existing Streamyx customers who are staying within our LTE TDD network coverage.
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The special plan is as follows:   Plan Sim + Device Monthly fee RM129 Loyalty Reward RM50 Monthly fee with Loyalty Reward RM79 Quota unlimited Contract 24-month Device Price FREE Upfront Payment No * Price displayed excludes 6% service tax.
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Just boot up the device and the service will be auto activated.   You will receive an SMS as well to inform you that the service has been activated.
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Yes, we will migrate your existing unifi wireless broadband plan to the latest unifi Air plan at RM79 per month with unlimited data quota, and it comes with a free device with 24-month contract.
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We are giving 1-month waiver for you and it will appear on your first unifi Air bill. You will continue to pay your Streamyx until it is terminated.   If you have paid any deposit on your Streamyx or telephony service, the deposit will be returned in your Streamyx final bill.
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This plan is offered to:- 1. Those who stayed within unifi LTE coverage areas. To check on the coverage, click here. 2. Malaysian or Non-Malaysian, regardless whether you are a TM customer or non-TM customer (18 years old and above). 3. All Malaysian businesses are eligible to subscribe to this unifi Air plan. The company owner or the person-in-charge can subscribe to this plan as a personal account.
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The good news is you may terminate or maintain your streamyx and telephony service.   If you maintain the telephony service and terminate the streamyx service  only ,the call rate will be at the published rate. You telephony service is also subject to a monthly rental of  RM 25 (for residential) / RM 45 (for business) will be applicable   If you opt to terminate the service, the service will be auto terminated within 35 days after the activation of unifi Air service. The call plan and value added services (VAS) bundled with the Streamyx service will also be terminated.  
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You can collect the unifi Air device at any TMpoint outlets upon success registration.
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You are able to terminate the unifi Air plan without any penalty in the below scenarios:   Proven the LTE network experience based on registered customer address is very bad or congested. Proven wrong information from our customer service or reseller or agent. Proven there is an element of fraud from our customer service or reseller or agent.
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The speed of unifi Air plan can reach up to 20Mbps for both download and upload activities.
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Yes, definitely. You may visit the nearest TMpoint outlet to check if you are within our LTE coverage. Alternatively, you may check your address here. If you are within our LTE coverage, you may change your plan to unifi Air to enjoy faster speed and zero upfront payment.
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You can cancel the subscription via our Live Chat, email or at any TMpoint nationwide.
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Every customer who subscribe to this plan is entitled for the 30 Days Return Policy. The device and its packaging must be returned in good working condition to any of our TMpoint outlets.
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You can subscribe up to three (3) lines per IC.
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If you decide to terminate the subscription before the end of the contract period, a penalty fee will be charged on the remaining months of contract period and it will be reflected in your final bill.
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The SIM card for unifi Air plan does not support calls and SMS at the moment. Should you need the voice service, you may subscribe to our telephony service separately.
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In the event of line suspension, RM20 will be charged to re-activate the line.
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Yes, you will need to return the device and its packaging in good working condition to any of our TMpoint outlets.
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The 30-Day return policy is for customer who wishes to cancel the subscription of unifi Air within the 30 days of service activation and no monthly fee will be charged to the customer.
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