Mobile

unifi Mobile

mobile postpaid

Top 5 Viewed Articles

Where are the mobile coverage areas?

Can I tether my phone to share my quota as hotspot?

I can't use my SIM card. What do I need to do?

Why do you charge for hotspot tethering? Other operators giving it for FREE!

Do you support USSD?

mobile #bebas

Top 5 Viewed Articles

How to configure my phone data settings?

How do I activate my SIM?

How do I reload?

I have problem with my new unifi mobile #BEBAS?

Where is the nearest TMpoint location?

postpaid account & billing

Top 5 Viewed Articles

Where can I pay my unifi Mobile bills?

How can I view my bills online?

What do I need to do to cancel my service & how long does it take ?

How do I sign up for Auto Pay service?

How long it takes to reconnect my line after payment is made?

devices & network

Top 5 Viewed Articles

Is my area covered under unifi network?

How do I check if my area is under LTE coverage?

How do I set unifi APN?

How do I know my phone can support unifi 4G?

How do I connect to unifi LTE network?

apps & services

Top 5 Viewed Articles

How do I register to Self-Care?

Can I check my data usage via Self Care portal?

I can't remember my username/password to Self-Care

How do I change my Self-Care password?

What is Self-Care?

support

Top 5 Viewed Articles

My internet is very slow

I cannot browse internet

I'm not able to get 4G connection, only 3G

How do I port out my number to new mobile service provider?

Can I port my number to unifi?

device simulator

Your device can do so much more than you know! Maximise its full use and get to know it better.

You can also find the solutions to any device-related issues easily here!