unifi Rewards

If you’ve been upgraded to enterprise, your membership will be terminated. Don’t worry, your SME Consultant will notify you about the termination and assist you with the necessary steps for redemption prior to the termination.

Easy, feel free to reach us via TM’s digital channels such as: Live Chat with us via unifi self-help portal at https://unifi.com.my/chat or at myunifi app. You can also visit any of the TMpoint outlets nationwide for further assistance.

Your points will be forfeited within 30 days. Your SME Consultant will notify you about the termination and assist you with the necessary steps for redemption prior to the termination.

We’re sorry, but any new subscription after termination period will be treated as a new application with a new membership account.

All your active points will automatically be forfeited once your membership is terminated.

Your membership will be terminated when you no longer have any active service subscriptions with unifi.

Yes, you are still a member as you still have an active unifi service subscription.

There is no option for termination. As long as you still have services with unifi, you will earn one (1) point for every Ringgit spent when you pay your bills before the due date. The accumulated points can then be redeemable with exciting gifts.

We’re sorry, any expired points are not returnable to the member.

unifi rewards points accumulated during campaigns / events are valid for six (6) months. For example, points earned in September 2019 will expire in February 2020.

Yes there is. Your points are valid for 36 months and will be forfeited upon reaching the expiry date. Deduction of points will be based on first-in-first-out basis. -  For example, unifi rewards points earned in September 2019 will expire in September 2022.

Kindly note that the status of your Membership Account is linked to your unifi service account. In the event that your unifi account is suspended, you will only be able to redeem points for unifi bill rebate to help you settle the total amount due.

You can redeem for unifi merchandises such as Team Malaysia Jersey, umbrella, thumb drive and many other attractive merchandises at selected TMpoint nationwide.

Yes, if you prefer physical interaction, you can still walk-in to selected TMpoint outlets nationwide to make On-The-Spot redemption (OTS).

The voucher code can only be used for viewing via unifi TV under Hyppflicks+ channel (Channel 431).

The voucher code can only be used for viewing via unifi TV under Hyppflicks+ channel (Channel 431).

Yes, with only 1000 unifi rewards points, you’ll get to enjoy one (1) Hyppflicks+ movie voucher.

Your rebate will be reflected automatically in the next month's bill as a bill/credit adjustment.

The maximum amount for redemption will depend on the segments below: Consumer RM200 Small Medium Enterprise RM300 Medium Enterprise Business RM500

You have the option of requesting for bill rebate or donate your accumulated points to selected NGOs with as low as 100 unifi rewards points.