Did not receive unifi Plus Box

raymondlim12
New-in-Town ✪

Did not receive unifi Plus Box

Hi I have subscribed 300Mbps package month ago but did not receive my unifi Plus Box (out of stock according to Installer). Is there anyway I can check the delivery/installation status online? I contacted CS through live chat and they ask me to call Sale Department but I'm currently overseas so unable to call 100.

3 REPLIES 3
IZA86
Sheriff

Re: Did not receive unifi Plus Box

Hi @raymondlim12 

 

You can always check the status via Twitter or Facebook unifi. You can contact them via>
https://unifi.com.my/support/contact-us

 

They will assist you there.

MrsAda
Sheriff

Re: Did not receive unifi Plus Box

Hi @raymondlim12

 

I think, it is better if you contact customer support at https://home.unifi.com.my/support/contact-us and they will assist you on the issue regarding the UPB delivery status. 

Kasmaini
Distinguished Citizen ✪✪✪

Re: Did not receive unifi Plus Box

You may call 100 or LiveChat again to ask them send your UPB A.S.A.P