Error code 26000

remstr
Mayor

Re: Error code 26000 (updated)

Hi there @hansukeroma ,

 

i feel sorry for you. Did you save the report number?


hansukeroma
Contributing Citizen ✪✪

Re: Error code 26000 (updated)

@remstr

No. There is no report number as such because I report the issue through the TM Feedback email, since there is no medium communication via email for such problem, and I am lost of ideas. I'm definitely not going report via Chat Assistance, its useless.

And as of today, there is still no reply from Unifi, and the issue continues.
remstr
Mayor

Re: Error code 26000 (updated)

Hi there @hansukeroma ,

 

I think i can alert TV team to dig deeper on this.

Please reply my PM ya.


Limsky
New-in-Town ✪

Re: Error code 26000 (updated)

having same problem for years. older box and latest box...this is not a new problem...

hansukeroma
Contributing Citizen ✪✪

Re: Error code 26000 (updated)

Hi @remstr  

 

Thanks so much for your help in alerting the Unifi TV team. 

 

At first TM emailed me saying that the issue was resolved under report Number etc.  But later I emailed back saying the issue still persist. The next day, TM Technical Support came to my door and fix the problem. It has been 5 days, no more error code 26000. So I'll share here what he did:-

 

1. Go to Settings at the front page of Unifi TV 

2. Under Network Settings, Enable WLAN

3. Choose unifi  network & Enter Password

4. Reboot system

5. Done

 

According to the Technician, the unifi box (white one) has to be connected/linked this way even though WLAN cable is plugged in, if not Error code 26000 will appear.

 

There goes my 7 months problem solved. Hope this would also benefits others Smiley Happy  

 

 

remstr
Mayor

Re: Error code 26000 (updated)

Hi there @hansukeroma ,

 

It is my pleasure to help. Really hope this will help other too.

I will mark your tips as a solution okay.


Azlina6
New-in-Town ✪

Re: Error code 26000 (updated)

Maintenance code ?

M_M
New-in-Town ✪✪

Re: Error code 26000 (updated)

Just found this. Lifesaver ... thanks!