You can change the unifi PlayTV password via playTV@unifi App
@mardianamnoor81 Yes, you can reset the unifi PlayTV password via playTV@unifi App. If unsuccessful, you may directly refer to unifi live chat or official media channel via Facebook (weareunifi) or Twitter (@helpmeunifi).
If you wish to reset the unifi play TV password, yes, you may reset directly from the playtv@unifi app but if you want to reset your unifi TV set-top-box (decoder) login password, you will need to contact their support by caling to 100 or Live Chat. They will assist for that.