Live agent is useless not helping

Geram
New-in-Town ✪

Live agent is useless not helping

Hi, I already place complaint regarding unifi create 2 account under myname and report already 1month.. seem the unifi do not care about customer at all.. no call for the services.. please improve for customer services..

 

2 REPLIES 2
al-walid99
Distinguished Citizen ✪✪✪

Re: Live agent is useless not helping

better you go to TM POINT near you for solved ur problem. no need call cs tm.

karimselamat
Upholding Citizen ✪

Re: Live agent is useless not helping

 back in the day the live chat is as its name "live". they have a real people to entertain you.

i don't understand why they pull the real people out there and replace with a robot.

 

i mean it. customer service should be a real person. the ceo, cfo, coo, that we can replace with a robot because they are useless, making huge money for themselves but make a poor business strategies.