I have asked the TV team, and they need your info to check on something. Can you please when you are free, livechat with TM and tell them this hearbeat error TV problem.
After that you all can share with me your report number and i will follow up with them accordingly.
Can you all do that?
@remstr already did, the technician already come and said there is no solution yet to this. upon checking tehnician tell me that if i use the router from TM, they will just upgrade the firmware of the router and maybe can fix the problem, but since i use my own router, there is no solution to it.