Ultimate Pack Exclusive Access - OTP never received

fzl32
New-in-Town ✪

Ultimate Pack Exclusive Access - OTP never received

Been trying to activate my access for Ultimate Pack Exclusive Access.

https://activate.unifi.com.my/ott/

 

Tried many times but never received OTP.

 

Loged a report, everytime a followup , been told they will escalate to technical team.

Been following up for the 4th time in 10days, with same answer.

WHat should i do?

 

THanks 

3 REPLIES 3
remstr
Mayor

Re: Ultimate Pack Exclusive Access - OTP never received

Hi @fzl32 ,

 

Do you have any alternate number?


khorwy
New-in-Town ✪✪

Re: Ultimate Pack Exclusive Access - OTP never received

I have face the same problem.

how to solve it ?

mitie88
Sheriff

Re: Ultimate Pack Exclusive Access - OTP never received

Hi, @khorwy . You will need to enter the same mobile number as the registered contact number. If the registered mobile number is no longer active, please update your contact number. You may contact Live Chat or any of these Support Cannel for assistance.