Ultimate Pack Exclusive Access - OTP never received

[fzl32]

Been trying to activate my access for Ultimate Pack Exclusive Access.

https://activate.unifi.com.my/ott/

Tried many times but never received OTP.

Loged a report, everytime a followup , been told they will escalate to technical team.

Been following up for the 4th time in 10days, with same answer.

WHat should i do?

THanks 

[remstr]

Hi @fzl32 ,

Do you have any alternate number?

[khorwy]

I have face the same problem.

how to solve it ?

[mitie88]

Hi, @khorwy . You will need to enter the same mobile number as the registered contact number. If the registered mobile number is no longer active, please update your contact number. You may contact Live Chat or any of these Support Cannel for assistance.