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Unifi TV intermittent

Contributing Citizen ✪✪

Unifi TV intermittent

My unifi TV will show lost signal symbol and the screen would freeze for every 30 minutes or so. I only need to change the channel to resolve this everytime.

Is there a fix to stabilize this issue? My home is an apartment.

6 REPLIES 6
Contributing Citizen ✪✪

Re: Unifi TV intermittent

Have u try to reboot your set top box? or else u can chat with live chat team. maybe they can send technicians to fix the problem

Contributing Citizen ✪✪

Re: Unifi TV intermittent

Reboot does not resolve the issue. Intermittent will still occurs.

Highlighted
Retired Sheriff

Re: Unifi TV intermittent

Hello @Acap171 ,

 

You may chat with livechat team. They might need your information to verify. 

ZyD
New-in-Town ✪✪

Re: Unifi TV intermittent

Using Streamyx (Pre-Unifi) or Unifi for the Unifi TV?

Contributing Citizen ✪✪

Re: Unifi TV intermittent

Its unifi 10MB unifiTV
Distinguished Citizen ✪

Re: Unifi TV intermittent

i sensed something wrong with your STB.

 

Chat with livechat, ask them to send technician ASAP. If the STB faulty, then its settled.

 

New STB babyyyy

#WakandaForeva