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Unifi plus box not connected to wifi

EmyrDyne
New-in-Town ✪

Unifi plus box not connected to wifi

Hi, my unifi plus box cannot connect to wifi. My internet wifi modem is working with all devices can access the internet, except for the unifi plus box. Before this happen, everything is working fine. Is something wrong? 

3 REPLIES 3
al-walid99
Distinguished Citizen ✪✪✪

Re: Unifi plus box not connected to wifi

please go to setting than find network. please switch on the network button. if you off network button, that mean this unifi plus box can't connect any wifi signal.

unifi plus box can connect with Lan cable. if you use Lan cable, connection very stable.

Kasmaini
Distinguished Citizen ✪✪

Re: Unifi plus box not connected to wifi

Already turn off the unifi Plus Box for 15 second and on it again does it still same?

one_aien
Sheriff

Re: Unifi plus box not connected to wifi

Hi @EmyrDyne ..I found this FAQ on unifi portal,maybe it can help you..

 

Simply follow the configuration checklist as below:
1. Go to “Settings” and select “Network & Internet” to ensure that the Wi-Fi is enabled.
2. Choose the available network to connect (for Wi-Fi user) or check if LAN cable is properly connected to the unifi
Plus Box.
3. Check the network link indicator at the front panel of the unifi Plus Box. Green light means it is connected to a network and if the light turns red, it means that the device is not connected to a network.
4. Should you need further assistance on network connectivity, please contact:
• Live Chat via myunifi app or www.unifi.com.my
• Facebook via facebook.com/weareunifi
• Twitter @helpmeunifi
• Email to help@tm.com.my