since recently I'm unable to play programmes which are already over on Unifi-TV on the Unifi Android tv box.
No problem looking at any channels what is playing right now. But when I try to see a programme I missed, it plays about 5 seconds and the turning icon appears indefinitly. The Android box is not freezed. I still can cancel and go back.
The problems only exists on the Unifi-TV app. No problem watching shows on the Disney+ app or BBC player.
It all worked untill a couple of days ago.
Tried already rebooting all devices. Cleared cache and data of the Unifi-TV app. Rebooted the Android TV-box as well as modem and router.
On the smart phone it works well, not on the Android-tv box.
Internet speed is good. Checked over 300Mbps. No problems on internet.
Any ideas ?
Is it happened to all selected programmes or certain programmes? Perhaps, this link may help you https://community.unifi.com.my/t5/unifi-Tips-Guides/How-to-use-Catch-Up-function-on-unifi-STB-amp-un... for your guidelines.
Or you can directly speak with CS at 100, or can contact unifi via FB/Twitter/Live Chat, https://home.unifi.com.my/support/contact-us for them to assist you on troubleshooting and report.
Seems like unifiTV App on UPB is having a problem or might be a UPB Problem anyway call 100 or LiveChat to ask for Team to do a troubleshooting first