cancel
Showing results for 
Search instead for 
Did you mean: 

UnlocK channel issue unifi plus box

Svanan
New-in-Town ✪✪

UnlocK channel issue unifi plus box

I just setup my unifi plus box. All the  channels are locked and need to keyin pin everytime to watch. Already clear cache of unifi. But nothing happens. Also no channels are locked in the playtv. Anybody encounter this problem?

2 REPLIES 2
anr077
Mayor

Re: UnlocK channel issue unifi plus box

Hi there,

 

I think you can check with unifi TV customer service team ya. They can assist you on this.

 

elia1
New-in-Town ✪

Re: UnlocK channel issue unifi plus box

You also have an option to remove/turn off the Parental Lock permanently by following these steps :
1) Open the locked channel
2) Press ‘Up’ on your remote and select Parental
3) Press ‘Down’ to select Unlock Channel
3) Enter the Parental PIN (6 digits) and press the ‘Confirm’ button

Or you may try this steps

Login at unifi PlayTV app and
go to “Profile”

Click on your unifi TV ID

Select on “Classification”

Select on the desire classification
level (U/P13/18), and press
“Save