This is not the first time the Unifi TV team silently downgrades an HD channel to SD quality. Previously, we saw Unifi TV did this to SCC, SCM, NOW Jelli and Nat Geo Wild. But this time, the affected one is Nickelodeon - the most-watched kids' channel on the platform. You can compare the picture quality of one of the Nickelodeon VOD titles with the current quality of Nickelodeon. So, does anyone also experience this issue?
Also, please broadcast NOW Jelli in genuine HD, not SD. (The age rating card reveals whether a channel is being broadcasted in HD (not stretched) or SD (stretched). Thank you!
Hi @Loh123
Let's see if Unifi can check further regarding this issue for the purpose of pleasure and satisfaction of customers. I'll try to liaise with TM for feedback.
@_NMN_, I notice Nickelodeon has reverted back to HD on Unifi Plus Box, but it's still being broadcasted in SD on both Unifi white box and Unifi PlayTV. You can compare the picture quality of the logo and general frame changing between HD and SD.