cancel
Showing results for 
Search instead for 
Did you mean: 

playtv@unifi Live TV problematic

Highlighted
Contributing Citizen ✪✪

playtv@unifi Live TV problematic

Hi recently my playtv@unifi is giving me problems. I cannot view certain channels on my iphone device. I had called and lodge a complaint but still not rectified yet. All I received was an email from TM saying they had rectified my problem. My report number is 1-33817945847.

Very frustrating as I can only view certain live TV channel like RTM, TV3, Sports. The rest I cannot watch even after I had uninstalled the app and reinstalled it. Also login again but still cannot view the mentioned channels. 

Can someone please help me with this????
9 REPLIES 9
Highlighted
Mayor

Re: playtv@unifi Live TV problematic

Hi there @rcalais ,

 

You can view it all before this?

What package you are on?


Highlighted
Distinguished Citizen ✪

Re: playtv@unifi Live TV problematic

if ur iphone jailbreak, yeap you cant watch premium channel from unifi@ play tv. only RTM 1 you can watch bcoz unifi@play tv detect jailbreak phone.

Android too, cant used mode version or rooted version bcoz unifi@ playtv detect. only RTM can play.

please change any device without jailbreak or rooted.

Highlighted
Contributing Citizen ✪✪

Re: playtv@unifi Live TV problematic

I purchased the following package:-

 

1) Residential High Speed Package - RM159.00 per month and;

 

2) Hypptv Ultimate Pack at RM60.00 per month

 

 

Highlighted
Contributing Citizen ✪✪

Re: playtv@unifi Live TV problematic

It was all ok with or without jailbreak device a couple of days ago. Why suddenly the problem occur with the same device that did not give me any problems couple of days before?

Highlighted
Contributing Citizen ✪

Re: playtv@unifi Live TV problematic

Hello. Same problem with my iphone. Mana ada jailbreak pun. Failed to play content n need to login back. Dh buat byk kali still tak solved. Error 314029

pebenda tu?google nombor error tu takde pon org pernah post

certain chnnel blh play back tp tak blh "On Now"

while certain channel tak blh play previous program pun.

pls help oi. Hangpa punya live chat pun dok pi mai pi mai tang tu je. No one helping to

 

Highlighted
Distinguished Citizen ✪

Re: playtv@unifi Live TV problematic

guna apps yg latest @masih guna unifi@playtv yg lama. cuba update apps unifi@playtv di apps store. update ios yg latest. unifi@playtv yg latest perlukan ios yg latest.

restart iphone anda dan kmudian sign in semula. pastikan anda menggunakan ios yg latest.

Highlighted
Distinguished Citizen ✪

Re: playtv@unifi Live TV problematic

please used the latest IOS on ur iphone. the new apps unifi@playtv need the latest ios. used too new apps unifi@play tv. update ur apps on apps store. maybe ur id already migrate from old apps unifi@play tv to new apps unifi@playtv.

Highlighted
New-in-Town ✪

Re: playtv@unifi Live TV problematic

Saya pun sama masaalah, tapi untuk ipad

Highlighted
Contributing Citizen ✪

Re: playtv@unifi Live TV problematic

I don't think it needs latest iOS because currently I'm using iOS 13.3. Before this, I can watch anything without problem. Why right now the problems show themselves?