unifi tv on browser can't play

al-walid99
Distinguished Citizen ✪✪✪

unifi tv on browser can't play

unifi tv on browser can't play. error 6007 on my laptop screen. unifi/ tm please fixed it.IMG_20220617_230008 (1).jpg

 

12 REPLIES 12
ZainAbiha
Sheriff

Re: unifi tv on browser can't play

Hi @al-walid99 ,

 

Have you try to restart your device? You may also use EasyFix for self-help with technical issues.  Please visit https://easyfix.unifi.com.my for more unifi troubleshooting.

 

Other than that, you can contact unifi via FB/Twitter/Live Chat, https://home.unifi.com.my/support/contact-us for them to assist you on troubleshooting and further checking.

WriteToBi
Sheriff

Re: unifi tv on browser can't play

Hi, @al-walid99.  As I know the unifi PlayTV web player is currently not supported on Safari browsers or any Apple devices. However you still can download and watch the unifi PlayTV via playtv@unifi app using iOS. Check out more info regarding unifi TV at this link https://unifi.com.my/tv/support/unifitv.

al-walid99
Distinguished Citizen ✪✪✪

Re: unifi tv on browser can't play

admin..i use google chrome on my macbook. before this, i can play unifi tv on my macbook. i not use safari browser.

yesterday, i try to play unifi tv on my google chrome. error 6007. 

i refresh my google chrome, still can't play unifi tv.

please fixed it.

areyime
Contributing Citizen ✪

Re: unifi tv on browser can't play

same like me, same error

WriteToBi
Sheriff

Re: unifi tv on browser can't play

For that case, you may contact the CS directly for further checking. You may reach them at https://home.unifi.com.my/support/contact-us.

linkinstreet
Contributing Citizen ✪✪

Re: unifi tv on browser can't play

HTTPS cert for the domain ottweb.hypp.tv has expired. Unifi needs to renew it for it to work again BkZkj8

_nordica_
Sheriff

Re: unifi tv on browser can't play

Hi @linkinstreet. Unifi tv can be watch from your decoder TV and also playtv@unifi apps using smartphone, unifi Plus box or tablet. However, from the browser as I know the unifi TV cannot be watch directly. From web browser you only able to subscribe the unifi TV pack.

 

I advise you to  contact unifi centre via :

Call centre : call100 and press 1 for technical team

Facebook : we are unifi

Twitter :@helpmeunifi

Live chat : https://maya.unifi.com.my/

mtar99
Sheriff

Re: unifi tv on browser can't play


IMG_20220621_144921.jpgin my laptop can play already in browser

_nordica_
Sheriff

Re: unifi tv on browser can't play

@linkinstreet  Which browser you cannot open? From apple or other browser? unifi PlayTV player is currently not supported on Safari browsers or any Apple devices.

 

Supported web browsers:-
Google Chrome - Version 99.0.4844.82 (Official
Build) (64-bit) (recommended)
Mozilla Firefox - version (98.0.1 (64-bit) and
above)
Microsoft Edge - Version 99.0.1150.46 (Official
build) (64-bit) and above.

 

Hope this may help!