Hi guys!
If you have reset your unifi TV and unifi PlayTV app password, follow the guideline below to re-activate your unifi TV media box and app to start watching.
unifi TV media box authentication
- Turn OFF all unifi equipment for 5 minutes. (Modem, router and unifi TV media box)
- Turn ON each equipment one by one in the order below
- Modem
- Router
- unifi TV media box
- Login to unifi TV media box with new the reset password (refer to the reset SMS).
You should be able to enjoy your favourite unifi TV shows now.
unifi PlayTV app authentication
- Download and launch the unifi PlayTV app.
- Key in your unifi TV username (unifiID@iptv for unifi TV customers, or your mobile number for non-unifi customers) and the password from the SMS. Then click OK.
You should be able to enter to enjoy your favourite shows now.
If you are still facing issues after going through all of the above steps, please reach out to us via Live Chat at unifi.com.my/livechat.
Thank you
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Hai semua!
Jika anda telah set semula kata laluan unifi TV dan aplikasi unifi PlayTV anda, ikut garis panduan di bawah untuk mengaktifkan semula kotak media unifi TV dan aplikasi unifi PlayTV untuk mula menonton.
Pengesahan kotak media unifi TV
- Tutup semua peralatan unifi selama 5 minit. (Modem, router dan kotak media unifi TV)
- Hidupkan setiap peralatan satu persatu mengikut susunan di bawah
- Modem
- Penghala
- kotak media unifi TV
- Log masuk ke kotak media unifi TV dengan kata laluan tetapan baharu (rujuk kepada SMS).
Anda boleh menikmati rancangan TV unifi kegemaran anda sekarang.
Pengesahan aplikasi unifi PlayTV
- Muat turun dan lancarkan aplikasi unifi PlayTV.
- Masukkan nama pengguna unifi TV anda (unifiID@iptv untuk pelanggan unifi TV, atau nombor mudah alih anda untuk pelanggan bukan unifi) dan kata laluan daripada SMS set semula. Kemudian klik OK.
Anda boleh menikmati rancangan TV unifi kegemaran anda sekarang.
Jika anda masih menghadapi masalah selepas melalui semua langkah di atas, sila hubungi kami melalui Live Chat di unifi.com.my/livechat.
Terima kasih
