Hi there guys!
unifi will be sending you guys a new bill format, which you can read more about it here The new unifi bill is here!.
And today i will share with you guys on how to read them. It is quite straightforward and the explanation will be on the right so please make sure you read it all ya.
How to read your new unifi bill
Please click on the picture to zoom in
1. Bill overview
2. Detailed Charges
3. Usage/Purchase History
4. unifi Rewards
5. Important Notice
My name is Lee Eng Choong and account number is 1050502192. The bill date is 10 Jun 2021. I noticed that I have been charged extra phone calls that I have not made as follows:
04/06/2021 14:20:04 6032383011 Maxis 00:01:46 0.40
04/06/2021 14:22:56 6032383011 Maxis 00:02:34 0.60
05/06/2021 12:08:29 6042250199 Digi 00:00:36 0.20
Kindly check on why these have been charged into my account.
Thanks and regrds.
Lee Eng Choong
1. The current chgs is RM39.70 include tax (calculated from 01june-09june) is which already 1/4 of my subscription.
for this explain : this 01jun - 09jun count as 1st month , because it adjust ur monthly circle start at 10 of each month , so it only calculate the usage of this 9days , will be part of 129 which is RM39.70
2. The total payable is RM 60.30 in wich calculated as below:
RM100.00 (upfront payment) minus
RM39.70 (current chgs)
this RM60.30 is minus in bil ? cause ur 1st month bil is 39.70 you already pay RM100 .
3. My subscription RM129. Only start at 10 jun-09jul.
this RM129 is ur 2nd month charge , the circle of month will begin at 10 of each month (my is 1st of each month) , there will have a remind on bill , pay before XX date , mean this bill is Pay and use , not after use then pay . mean you pay the bil to use the 10 jun-09jul unifi , not after 09jul then pay bill.
for those different bill amount you mention RM241.20 , i not sure about it , sometime maybe you pay bill after they issue bill pdf , there is a timing delay , you can login selfcare website or selfcare apps for latest detail.
I request 300 maps on 29 June but regret its started only on 12 July but your bill is 29 th June and even today its speed is 89 maps for download
Do where is 300
I feel deceived by unifi
I have taken speed photos its bad
About 80 -90 only so why charge me 186.55 for no service