Hi, @Firdaus956 . Have you tried to contact with their support team to check on the extra charges that you have been chaged in your bill? It is better for you to check with them first and get their explaination about the extra charges in your bill. Try to contact them at 100, Live Chat or Social Media (Twitter - https://twitter.com/helpmeunifi / FB - https://www.facebook.com/weareunifi). I am sure they can assist to checkback on your billing details for the extra charges.