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How to update e-bill email address via chatbot

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Mayor

How to update e-bill email address via chatbot

Hi there,

 

Today i will share with you guys on how to edit/update your e-bill email address using chatbot.

Its easy, just follow these steps and you are golden.

 

But first, you may want to make sure that you already registered with unifi portal/myunifi app and you got the app downloaded on your phone.

 

Lets.

 

STEP 1

Open your myunifi app. On the bottom right screen, tap on the orange icon and select "Chat with us".

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STEP 2

On the menu, select Fibre Broadband and you can select "Billing Enquiries".

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STEP 3

You will have to login, this is to confirm that you are the owner of the account.

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STEP 4

Your account summary will be shown here. Tap on "Update Profile" and after that "Update Email Address".

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STEP 5

Ok you can fill up your new email address now.  After that you can tap on "Submit" and the confirmation box will appear afterwards. Tap "OK".

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STEP 6

Congratulations, you have successfully change your email address for your e-bill. The bill however will only be sent in your next billing cycle ya.

 

P.S. A thumbs up would be nice for the bot Smiley Happy

 

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1 REPLY 1
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New-in-Town ✪

Re: How to update e-bill email address via chatbot

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