Why is my bill is higher than I expected?
You receive your monthly bill and the amount is much higher than you expected. What’s going on? Why doesn’t your bill match what you signed up for? Why is your bill higher than you expected?
When it comes to choosing the right plan, you need to spend time to read and understand all the terms and conditions. Also, you need to read all the bill details breakdown to avoid any confusion. You can get your bill through your email, your self-care account or apps.
Unfortunately, many of us pay more than expected on their bills and don’t realize it. Let's see the most common reasons for unexpectedly high bills.
If you still didn't get your answer to why your bill is higher than expected, you can directly contact their customer service and they will help you to check in their system.
That's all guys and thank you
Where can i get detailed of my bill? Its Itsposed to be RM 83. However it turned out to be RM 131. I dont know why is that happeneing
@dretong87 wrote:
Where can i get detailed of my bill? Its Itsposed to be RM 83. However it turned out to be RM 131. I dont know why is that happeneing
Hi there @dretong87 , you can always download your bills in details (all the cherges breakdown) via selfcare app (unifi mobile postpaid).
For unifi home, log in to unifi.com.my and you can download your bills, just like below screenshot.
i signed up for the rm59 plan but today i got a message i am required to pay rm98.85
i want to know why the price got so high, is it because its my first bill? if so will it be back to rm59 next month. im a broke college student, PLEASE reply asap so i can reorganise my funds. you should train your agents to remind us that the first bill will be higher :<
stop scamming your customer. my bill is rm101. i was told there will be no hidden charges. i was told it will be rm59 per month. stop scamming. i feel cheated. this is stupid
Why my unifi is more expensive? Become RM500-RM600/ month?????????
why my subscription package change from 79 to 199 for 0192487511 without my knowledge
I signed for 100mbps but now my bill automatically changed to 300mbps and charging me rm199+rm11 tax total rm210 monthly. What happen? How can I change to my original plan?