Forum Activity

Re: To add another acc

Terimakasih 

Re: How to get a hotspot passes?

You can purchase the Hotspot passes via myunifi App for Postpaid and mobile@unifi App for Prepaid

Re: To add another acc

Hai @NoorHayati67 

Sekiranya baru dua akaun patut boleh tambah satu lagi. Kalau masih tak boleh nak add akaun dalam portal itu boleh hubungi khidmat pelanggan TM untuk bantuan seterusnya. Boleh pergi ke link ini :  unifi.com.my/support/contact-us

Re: How to change id number. Wrong key in

Yes that's correct

Re: To add another acc

Saya dah buat semua tapi di nyatakan lebih limit sedangkan baru ada 2 akaun

Re: To add another acc

@NoorHayati67 

After login into portal https://unifi.com.my/ click  'Add account' or Link account ( in myunifi apps). Make sure account number is correct

To add another acc

I cannot add another account whereas I only put 2 account in it. Please guide me

Re: My redeem does not reflect on my bill

Hai @mstheresa.  Kalau anda dah check pada bil masih belum tolak,  boleh hubungi di saluran ini https://home.unifi.com.my/support/contact-us . untuk  bantuan semakan.

Re: How to get a hotspot passes?

Hi @Fathi190399 Make sure you still have quota with your hotspot balance. For postpaid or #bebas prepaid plan ?

Re: Unifi connection failed

Hi, SaN87.

What has been informed by the technician with your issue? If issue still the same, it is better if you contact customer support at https://home.unifi.com.my/support/contact-us. They will help you to fix or provide the best solution for your issue.

Alternatively, you may use EasyFix tool for self trouble shoot your technical issue. Visit https://easyfix.unifi.com.my for a faster alternative to help solve your unifi issue.

Re: internet connection problem

Hi, Rozainiblack25.

Sudahkah anda cuba "restart" modem dan router? Adakah terdapat LED berwarna merah pada modem atau router? Jika ada, anda boleh cuba menghubungi CS melalui Live Chat, panggilan ke 100 atau terus ke saluran media sosial mereka untuk menyemak lebih lanjut jika terdapat sebarang isu yang melibatkan kawasan anda. Boleh rujuk pautan> https://home.unifi.com.my/support/contact-us

Alternatif, boleh juga menggunakan EasyFix bagi bantuan layan diri berkenaan masalah teknikal internet(jika ada). Sila layari https://easyfix.unifi.com.my/ untuk penyelesaian masalah yang lebih pantas berkenaan unifi 👍

Re: Unifi

Hi, Zoan0205.

From the modem and router side, is there any red LED? It is better if you contact customer support at https://home.unifi.com.my/support/contact-us to check further if there are any issues involving the area. They will help you to fix or provide the best solution for your issue.

You may use the EasyFix tool for self trouble shoot your technical issues. Visit https://easyfix.unifi.com.my for a faster alternative to help solve your unifi issue.

Re: Dapat Tengok Dan print statement BAYARAN tak..

Hi, 108935.

Anda boleh log masuk ke portal unifi https://unifi.com.my/ atau aplikasi Myunifi untuk print bil bulanan dan resit pembayaran. Paparan bil dan resit bayaran tersedia untuk tempoh 6 bulan yang terkini.

Unifi connection failed

Our unifi connection had been disrupted for a week now due to recent thunderstorm, report had been made and we received feedback. But still we hv problems to connect our Internet. It seemed that our unifi fiber cable are damaged. We hope this matter will be solved soonest because we already paid for the service but can't enjoy it. 

How to get a hotspot passes?

internet connection problem

kenapa internet connection wifi rumah sy problem. mohon utk selesaikn dgn kadar segera

Re: My redeem does not reflect on my bill

Sya punya bill MAY'22 pun belum kena tolak amount yang saya suda redeem point .hmmm
Sya tetap kena bayar RM136 bill bulan JUN'22.

Unifi

Hi can u check ,how come my internet cannot use?

Dapat Tengok Dan print statement BAYARAN tak..

Re: memotong unifi TV Residental

Kalau plan bundle dengan unifiTV,memang tak boleh remove IPTV punya kena tunggu TM offer plan yang lebih ok tak ada dengan unifiTV

Re: memotong unifi TV Residental

@Shazwan6869 Jika tiada isu, dalam tempoh 3 hari bekerja prosesnya. Boleh cuba hubungi terus di saluran td ok. 

Re: memotong unifi TV Residental

Berapa lama pihak unifi untuk membuat semakan dan memberi jawapan kepada saya

Re: memotong unifi TV Residental

Hai @Shazwan6869 Bahagian unifi akan membuat semakan akaun anda terlebih dahulu sama ada boleh remove IPTV channel dan hanya kekalkan internet atau kekalkan pakej yang anda mahukan. Anda boleh berinteraksi dengan pihak unifi melalui saluran komunikasi berikut:

Live Chat - https://maya.unifi.com.my/
Email - help@tm.com.my
Facebook - We are unifi
Twitter - @helpmeunifi

memotong unifi TV Residental

Nama : Mohammad Shazwan bin Seun

No. Akaun : 1041041888

Pelan: unifi 100Mbps (STB) Ultimate - Turbo Deals with unifi TV Residential

Bagaimana cara hendak memotong unifi TV Residential tapi masih mengekalkan unifi 100Mbps (STB) Ultimate - Turbo Deals

TQ.

Re: Dah buat bayaran tapi internet masih tiada

Bayaran yang dibuat akan update dalam tempoh 30 minit dalam sistem dan akaun akan diaktifkan. Jika masih sama dan tiada perubahan, lebih baik terus hubungi pihak unifi untuk bantuan lanjut.